Archive | management

creating new products and finding new ideas

Creating New Products and Finding New Ideas: 5 Quick Tips

What is the trick? How adept are you at creating new products and finding new ideas? Nothing is more dead than yesterday’s hot item. Customers are attracted to novelty. The blockbuster movie premiere, the newest restaurant on the block or the latest viral dance craze capture the media and lock in our attention. Technology, interests […]

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team facilitation

9 Tips for Successful Team Facilitation

Team facilitation can make or break the best intended planning session. You gather your team together, set aside one or more major chunks of time, and launch your agenda. And you come away with a dynamic, focused plan and enthusiastic support… or not. There are no guarantees that your brainstorming or strategic planning sessions will […]

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Career success

Seven Keys to Career Success

What is Your Career Strategy? Have you ever wondered about the keys to career success? There are an infinite number of formulas and ideas, and thousands of books on the subject. Some formulas are simple, some are complex. There is no one right answer, but let me share one simple concept that I’ve found effective. […]

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management ABCs

M is for Manipulation and Other Management ABCs

We all need something to make us smile; something different, once in awhile. So invest the time now, if you please, to review the management ABCs. Give your brain a gentle jog, and enjoy this eccentric management blog.   A is for Attention. Pay attention to details. The business ignored by leadership is the business that derails. […]

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manipulation tactics

Manipulation Tactics: Ten Traps and How to Avoid Them

In business, manipulation tactics can be subtle or blatant. They can be a part of cultural norms, or press uncomfortably into the realm of the unacceptable. We can argue that almost all of business, indeed almost all of life has elements of  manipulation. A good report card might net an ice cream sundae for an […]

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improve employee morale

How Not to Improve Employee Morale

It may be a rude awakening, or a creeping uneasiness, but at some point, you and other leaders in your organization may decide to make a concerted effort to improve employee morale. You may have been caught blindsided. You may have issued a survey with the expectation of stellar feedback, only to be caught in […]

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rigging-629042_1280

Be Promotable – Communicating to Win!

Are you communicating to win? Are you promotable? Promotion is all about demonstrating your capability and being ready when opportunity strikes. Strong communication skills alone won’t get you the job, but a track record of poor communication can definitely handicap you in the running. Take a  hard look at your track record. How well do […]

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building credibility

Building Credibility – A Quiz

Are you building credibility in your professional life? Whether you’re corporate or entrepreneurial, credibility is critical for success. We’re familiar with credibility in our roles as purchasers, consumers and customers. We gravitate toward those restaurants with rave reviews and writeups in trendy publications. We ask hairdressers what products they recommend. We seek the advice of […]

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generational gap career

Building Bridges – The Generation Gap Career

Welcome to the age of the generation gap career. Whether you’re an experienced workforce veteran, a newly arriving employee or somewhere between, the generation gap is part of today’s workplace reality. The 1958 Broadway musical, “Flower Drum Song,” features a song in which the elder and younger generations each agonize, “What are we going to […]

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Firing a customer

Firing a Customer: Strategies and Options

Whether you’re corporate or entrepreneurial, firing a customer can create an emotional roller coaster. More than likely, the soon-to-be ex-customer has been a source of frustration, discord, anger and financial loss. You know everyone will breathe easier, but you can still dread the showdown. The problem customer might represent a major account, responsible for a […]

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