Archive | leadership

the other generation communiction

The Other Generation: You’re Not Crazy, and Neither Are They!

In business, communicating with “the other generation” can seem like a step into insanity. It’s hard to maintain civility when your statements or questions are met with confusion, frustration or, on occasion, downright hostility. Be reassured; you are not crazy, and, surprise, neither are they. Almost no one on either side of the proverbial generation gap […]

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rigging-629042_1280

Be Promotable – Communicating to Win!

Are you communicating to win? Are you promotable? Promotion is all about demonstrating your capability and being ready when opportunity strikes. Strong communication skills alone won’t get you the job, but a track record of poor communication can definitely handicap you in the running. Take a  hard look at your track record. How well do […]

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building credibility

Building Credibility – A Quiz

Are you building credibility in your professional life? Whether you’re corporate or entrepreneurial, credibility is critical for success. We’re familiar with credibility in our roles as purchasers, consumers and customers. We gravitate toward those restaurants with rave reviews and writeups in trendy publications. We ask hairdressers what products they recommend. We seek the advice of […]

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making decisions

Making Decisions in Spin City

Making decisions in business is a challenge. Financial viability, ethical concerns and more  can come into play.  From the simplest to the most complex, from the trivial to the critical, decisions are based on an analysis and weighing of available information. And there, today, is the rub. We have acdess to infinite amounts of data, available […]

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be promotable

Be Promotable: Seven Critical Considerations

Career growth requires one thing – that you be promotable. For most of us, promotion is a desirable thing. It can include a wider scope of responsibility and authority, more challenging assignments, new opportunities and an increase in salary and benefits. Promotion is seldom automatic or random. There is a conscious decision made by a […]

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Firing a customer

Firing a Customer: Strategies and Options

Whether you’re corporate or entrepreneurial, firing a customer can create an emotional roller coaster. More than likely, the soon-to-be ex-customer has been a source of frustration, discord, anger and financial loss. You know everyone will breathe easier, but you can still dread the showdown. The problem customer might represent a major account, responsible for a […]

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workplace hygge

Workplace Hygge and Winter Survival

How can you create workplace hygge and improve the winter experience? Hygge is, pardon the pun, the new “hot” solution to the cold and bleak long winter days. Adopted from the Danish, and pronounced “hoo-guh” or some variant depending on the dictionary, it is a quality of coziness, comfort, warmth and well-being. It’s nurturing joy. […]

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corporate culture

Is Your Corporate Culture Toxic?

How healthy is your corporate culture? Are you sure? What do your employees really think and say in private? From a management perspective, things can look great. Work gets done and employees are diligent. But is this because of your organization and leadership, or in spite of it? Corporate culture and morale rest solely on […]

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Meetings destroy morale

Do Your Meetings Destroy Morale?

Do your meetings destroy morale? Do your staff members suffer a slow “death by meeting?” Meetings, whether face-to-face or electronic, are entrenched in business culture. We feel we need to keep people informed, and solicit input, feedback and buy-in. We feel meetings build morale. But do they? Are your meetings building morale or tearing down […]

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