Archive | decision-making

making decisions

Making Decisions in Spin City

Making decisions in business is a challenge. Financial viability, ethical concerns and more  can come into play.  From the simplest to the most complex, from the trivial to the critical, decisions are based on an analysis and weighing of available information. And there, today, is the rub. We have acdess to infinite amounts of data, available […]

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Firing a customer

Firing a Customer: Strategies and Options

Whether you’re corporate or entrepreneurial, firing a customer can create an emotional roller coaster. More than likely, the soon-to-be ex-customer has been a source of frustration, discord, anger and financial loss. You know everyone will breathe easier, but you can still dread the showdown. The problem customer might represent a major account, responsible for a […]

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career crisis

Career Crisis: Should You Stay or Should You Go?

Are you in a career crisis? We’ve all had that really bad day at the office, when everything seems to implode, or explode, or somehow concurrently do both. Or you may find your daily grind becomes even more grinding, day by day and week by week. Sometimes things resolve, but sometimes they don’t, and you […]

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Meetings destroy morale

Do Your Meetings Destroy Morale?

Do your meetings destroy morale? Do your staff members suffer a slow “death by meeting?” Meetings, whether face-to-face or electronic, are entrenched in business culture. We feel we need to keep people informed, and solicit input, feedback and buy-in. We feel meetings build morale. But do they? Are your meetings building morale or tearing down […]

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