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your perfect customer

Finding and Selling to Your Perfect Customer

How do you go about finding and selling to your perfect customer? Do you know who you’re looking for? And if you know who, do you know how to get their attention and transform them from a prospect to a delighted customer or client? Identifying your perfect customer: Who is your perfect customer? If you […]

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Implementing a breakthrough idea

6 Tips for Implementing a Breakthrough Idea

Implementing a breakthrough idea can be the pinnacle of achievement, or the train wreck of the century. You’ve explored and analyzed, checked the marketplace and competition, pulled ideas from other industries and thought way out of the box. Or perhaps a bolt of lightning struck you with a transcendent “Wow!” moment during your morning shower. […]

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Firing a customer

Firing a Customer: Strategies and Options

Whether you’re corporate or entrepreneurial, firing a customer can create an emotional roller coaster. More than likely, the soon-to-be ex-customer has been a source of frustration, discord, anger and financial loss. You know everyone will breathe easier, but you can still dread the showdown. The problem customer might represent a major account, responsible for a […]

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