Archive | business leadership

building credibility

Building Credibility – A Quiz

Are you building credibility in your professional life? Whether you’re corporate or entrepreneurial, credibility is critical for success. We’re familiar with credibility in our roles as purchasers, consumers and customers. We gravitate toward those restaurants with rave reviews and writeups in trendy publications. We ask hairdressers what products they recommend. We seek the advice of […]

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generational gap career

Building Bridges – The Generation Gap Career

Welcome to the age of the generation gap career. Whether you’re an experienced workforce veteran, a newly arriving employee or somewhere between, the generation gap is part of today’s workplace reality. The 1958 Broadway musical, “Flower Drum Song,” features a song in which the elder and younger generations each agonize, “What are we going to […]

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making decisions

Making Decisions in Spin City

Making decisions in business is a challenge. Financial viability, ethical concerns and more  can come into play.  From the simplest to the most complex, from the trivial to the critical, decisions are based on an analysis and weighing of available information. And there, today, is the rub. We have acdess to infinite amounts of data, available […]

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be promotable

Be Promotable: Seven Critical Considerations

Career growth requires one thing – that you be promotable. For most of us, promotion is a desirable thing. It can include a wider scope of responsibility and authority, more challenging assignments, new opportunities and an increase in salary and benefits. Promotion is seldom automatic or random. There is a conscious decision made by a […]

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Firing a customer

Firing a Customer: Strategies and Options

Whether you’re corporate or entrepreneurial, firing a customer can create an emotional roller coaster. More than likely, the soon-to-be ex-customer has been a source of frustration, discord, anger and financial loss. You know everyone will breathe easier, but you can still dread the showdown. The problem customer might represent a major account, responsible for a […]

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embracing failure

6 Steps for Embracing Failure

How successful are you at embracing failure? Failure is inevitable. No matter how hard we try, sometime, somewhere, things aren’t going to go our way. Failure can be a minor inconvenience, or it can be a disaster that churns your stomach. You can step into a landmine, and suddenly your world is flipped end over […]

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workplace hygge

Workplace Hygge and Winter Survival

How can you create workplace hygge and improve the winter experience? Hygge is, pardon the pun, the new “hot” solution to the cold and bleak long winter days. Adopted from the Danish, and pronounced “hoo-guh” or some variant depending on the dictionary, it is a quality of coziness, comfort, warmth and well-being. It’s nurturing joy. […]

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creating business significance

Creating Business Significance

Business significance is a lot more than a healthy bottom line. Business significance is the answer to the question, “What is your purpose on earth?” Certainly profit is important; without profit there is no survival, and without survival there is no opportunity for significance. But significance extends beyond profit. Profit is the means, significance is […]

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corporate culture

Is Your Corporate Culture Toxic?

How healthy is your corporate culture? Are you sure? What do your employees really think and say in private? From a management perspective, things can look great. Work gets done and employees are diligent. But is this because of your organization and leadership, or in spite of it? Corporate culture and morale rest solely on […]

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