Author Archive | Ellen Huxtable

improve employee morale

How Not to Improve Employee Morale

It may be a rude awakening, or a creeping uneasiness, but at some point, you and other leaders in your organization may decide to make a concerted effort to improve employee morale. You may have been caught blindsided. You may have issued a survey with the expectation of stellar feedback, only to be caught in […]

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the other generation communiction

The Other Generation: You’re Not Crazy, and Neither Are They!

In business, communicating with “the other generation” can seem like a step into insanity. It’s hard to maintain civility when your statements or questions are met with confusion, frustration or, on occasion, downright hostility. Be reassured; you are not crazy, and, surprise, neither are they. Almost no one on either side of the proverbial generation gap […]

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rigging-629042_1280

Be Promotable – Communicating to Win!

Are you communicating to win? Are you promotable? Promotion is all about demonstrating your capability and being ready when opportunity strikes. Strong communication skills alone won’t get you the job, but a track record of poor communication can definitely handicap you in the running. Take a  hard look at your track record. How well do […]

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building credibility

Building Credibility – A Quiz

Are you building credibility in your professional life? Whether you’re corporate or entrepreneurial, credibility is critical for success. We’re familiar with credibility in our roles as purchasers, consumers and customers. We gravitate toward those restaurants with rave reviews and writeups in trendy publications. We ask hairdressers what products they recommend. We seek the advice of […]

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generational gap career

Building Bridges – The Generation Gap Career

Welcome to the age of the generation gap career. Whether you’re an experienced workforce veteran, a newly arriving employee or somewhere between, the generation gap is part of today’s workplace reality. The 1958 Broadway musical, “Flower Drum Song,” features a song in which the elder and younger generations each agonize, “What are we going to […]

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Accelerate your career

Boost Your Career – Don’t be Left Behind!

What are you doing to boost your career? What is your vision for yourself? What are your aspirational goals? How will you achieve them? The workplace is in constant, whirlwind change. New doors are opening, while others you might have relied on are slamming shut. Your next opportunity might be with your current organization, or […]

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making decisions

Making Decisions in Spin City

Making decisions in business is a challenge. Financial viability, ethical concerns and more  can come into play.  From the simplest to the most complex, from the trivial to the critical, decisions are based on an analysis and weighing of available information. And there, today, is the rub. We have acdess to infinite amounts of data, available […]

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be promotable

Be Promotable: Seven Critical Considerations

Career growth requires one thing – that you be promotable. For most of us, promotion is a desirable thing. It can include a wider scope of responsibility and authority, more challenging assignments, new opportunities and an increase in salary and benefits. Promotion is seldom automatic or random. There is a conscious decision made by a […]

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Firing a customer

Firing a Customer: Strategies and Options

Whether you’re corporate or entrepreneurial, firing a customer can create an emotional roller coaster. More than likely, the soon-to-be ex-customer has been a source of frustration, discord, anger and financial loss. You know everyone will breathe easier, but you can still dread the showdown. The problem customer might represent a major account, responsible for a […]

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embracing failure

6 Steps for Embracing Failure

How successful are you at embracing failure? Failure is inevitable. No matter how hard we try, sometime, somewhere, things aren’t going to go our way. Failure can be a minor inconvenience, or it can be a disaster that churns your stomach. You can step into a landmine, and suddenly your world is flipped end over […]

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